Danixsls Posted December 31, 2024 Share Posted December 31, 2024 Hello, I ask for your help, so that you pay attention, your support is silent unfortunately or gives unclear answers. I made a deposit using the fiat deposit service - bank transfer, after which a window opened, I made the transfer and attached a screenshot! I have all the evidence and my transfer is honest! But the money has not been credited after 24 hours, I ask for your help, dear administration, where or to whom did my money go??? Here are the details of the transaction, everything is transparent! The money was debited from the bank account but not credited to the wallet! Order Details: Deposit Amount: 21500 UAH Order ID: F-1819827470315647219 Status: Processing Created Time: 30.12.2024, 03:38:38 Just now, Danixsls said: Здравствуйте, прошу вашей помощи, чтобы вы обратили внимание, ваша поддержка к сожалению молчит или дает непонятные ответы. Я сделал депозит с помощью сервиса пополнения фиатных денег - банковский перевод, после чего открылось окно, я сделал перевод и прикрепил скриншот! У меня есть все доказательства и мой перевод честный! Но деньги не поступили по истечении 24 часов, прошу вашей помощи, уважаемая администрация, куда или кому ушли мои деньги??? Вот подробности транзакции, все прозрачно! Деньги списались со счета, но не поступили на кошелек! Подробности заказа: Сумма депозита: 21500 грн. Идентификатор заказа: F-1819827470315647219 Статус: Обработка Время создания: 30.12.2024,03:38:38 1 minute ago, Danixsls said: ANY CHECKS ARE CONFIRMATION OF ALL TRANSFERS Link to comment Share on other sites More sharing options...
Community Manager Mary_bcgame Posted December 31, 2024 Community Manager Share Posted December 31, 2024 4 hours ago, Danixsls said: Hello, I ask for your help, so that you pay attention, your support is silent unfortunately or gives unclear answers. I made a deposit using the fiat deposit service - bank transfer, after which a window opened, I made the transfer and attached a screenshot! I have all the evidence and my transfer is honest! But the money has not been credited after 24 hours, I ask for your help, dear administration, where or to whom did my money go??? Here are the details of the transaction, everything is transparent! The money was debited from the bank account but not credited to the wallet! Order Details: Deposit Amount: 21500 UAH Order ID: F-1819827470315647219 Status: Processing Created Time: 30.12.2024, 03:38:38 Hello @Danixsls Kindly contact our support please at [email protected] or you can send email to [email protected] our support team will help you to check Link to comment Share on other sites More sharing options...
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