Request for improvement of personal host problem

[SYY]

First of all, my level is Platinum 55. The betting rolling amount is US$2,061,983.75. I am also very active in the game. However, I requested a loss bonus from my personal host, but the host's superiors refused and I did not receive it. The loss that day was $36,000. My personal host is very stressed and I have requested a change 3 times. I definitely have to make a claim. My host nickname is BCGame_Aly.

[Mary_bcgame]

14 hours ago, SYY said:

First of all, my level is Platinum 55. The betting rolling amount is US$2,061,983.75. I am also very active in the game. However, I requested a loss bonus from my personal host, but the host's superiors refused and I did not receive it. The loss that day was $36,000. My personal host is very stressed and I have requested a change 3 times. I definitely have to make a claim. My host nickname is BCGame_Aly.

hello @SYY
may i know your UID please